Accessibility Statement

At HelpAge, we are committed to ensuring that our website is accessible to everyone, including people with disabilities.

Accessibility guidelines have been an integral part of our website's design and development process from the outset.

If you have any questions or suggestions regarding the accessibility of our site please contact us. We are continually striving to improve the experience for all visitors.

This site is complies with with Priority 1 and Priority 2 of the W3C accessibility guidelines. We operate a system of continuous improvement to ensure the guidelines are met.

The site has also been tested with several assistive technologies, including W3C validation tools such as contrast analysers for the colour-blind, screen reader and screen scaling software, as well as Webxact, to analyse the website and make appropriate modifications.

Pages within the website are valid XHTML 1.0 Transitional and the Style Sheets used conform to CSS 1.0.

Text size

If you find the text on this site is too small you can change it easily in your browser settings. To do this simply adjust your browser's settings by going to the Tools menu, selecting "text size", "text zoom" or "zoom" and increasing the size of the text.

If you use Mozilla Firefox, scroll the net bar to increase/decrease the text size.

If you use Microsoft Internet Explorer, go to the View menu, select "text size" and then "larger" or "largest".

If you use Netscape Navigator, go to the View menu and choose "increase font" until the text is the size you require.


Many documents on this website are in PDF (Portable Document Format).

To read them you will require Adobe Acrobat viewer. You can download this from

If you need further information about Adobe accessibility, visit